Griffin Works offers Pawsitive Interactions with Service Dogs During Response Operations©, an audience-customized training that breaks down barriers by offering hands-on handling training and demonstrations with working service dogs for fire departments, EMS agencies, and public safety organizations.

Part of the National Domestic Preparedness Consortium and home to the National Emergency Response and Recovery Training Center, TEEX has been leading homeland security training since 1998. The major TEEX programs include fire and rescue, infrastructure and safety, law enforcement, economic and workforce development, and homeland security. As a member of The Texas A&M University System, TEEX is unique in its ability to access a broad range of emerging research and technical expertise. Beginning with course design and development all the way through hands-on instruction and national certification testing, TEEX delivers comprehensive training through both classroom and hands-on instruction and as online courses.

The National Child Traumatic Stress Network (NCTSN) was created by Congress in 2000 as part of the Children’s Health Act to raise the standard of care and increase access to services for children and families who experience or witness traumatic events. This unique network of child-serving professionals, caregivers and young adults, researchers, and national partners is committed to changing the course of children’s lives by improving their care and moving scientific gains quickly into practice across the U.S. The NCTSN is administered by the Substance Abuse and Mental Health Services Administration (SAMHSA) and coordinated by the UCLA-Duke University National Center for Child Traumatic Stress (NCCTS). 

The Emergency Management Institute (EMI) is part of the Department of Homeland Security’s Federal Emergency Management Agency (FEMA). The EMI provides national leadership in developing and delivering training to ensure that individuals and groups having key emergency management responsibilities possess the requisite skills to effectively perform their jobs.

The High Alert Institute maintains a list of reviewed courses provided by governments, universities and professional organizations. This list is geared towards the non-emergency management person who participates in disaster planning, preparedness, response, recovery or mitigation as part of their job responsibilities.

The High Alert Institute has partnered with Shutterstock to distribute stock images from the nature images donated by our supporters. For eligible stock images, Shutterstock will donate a portion of the royalty to the High Alert Institute. There is no cost to charitable organizations or to Shutterstock customers.

For eligible purchases through AmazonSmile, the AmazonSmile Foundation will donate 0.5% of the purchase price to the High Alert Institute. There is no cost to charitable organizations or to AmazonSmile customers. All you need to do is push the SMILE NOW button and select to support THE HIGH ALERT INSTITUTE on AmazonSmile.

Koi need forever homes, too! For pond enthusiasts, freshwater exotic and ornamental fish may not be available through pet stores or rescues in their area. The High Alert Institute Aquatic Pet Shelter Rehoming Program will be happy to assist you in stocking your new pond or adding a new finned friend to your school. Coming soon – when you adopt a Koi from the High Alert Institute Aquatic Pet Shelter Rehoming Program, we can arrange for delivery to your door anywhere in the continental United States.

Have you always wanted a Koi pond but don’t have the space one? Sponsor a Koi in our community shelter pond and we send you photos of your sponsored animal. Coming soon are live Koi Cameras above and below the water to enjoy your sponsored Koi anytime.

Dumping of freshwater non-native species and exotic aquatic pets into wild habitats is a man-made disaster that is truly preventable. The Institute’s Aquatic Pet Welfare Partnership works to raise awareness and reduce the impact on healthy ecosystems through education, as well as rescue and rehoming. Joined by champions of animal welfare and environmental stewardship, this  association of aquatic pet rescue operations and aquatic pet shelters across the United States aims to save our finned friends and preserve our waterways together.

Want to share our cause with family, friends, and colleagues? Looking for a non-traditional way to celebrate a birthday or honor someone special? Support the Institute by starting your own Peer-to-Peer fundraising challenge! Let your contacts know why our mission is important to you and what they can do to support your cause. START YOUR OWN FUNDRAISER for the High Alert Institute.

From the staffing pool to the shelter ponds, from the boardroom to the classroom, and from reading the science to writing the analyses, High Alert Institute programs and services benefit from the experience, expertise, and generosity of our volunteers. Put your talents to use for good and to good use – VOLUNTEER TODAY.

Make your donation twice as nice by rehoming aquatic pets and providing a rehabilitation companion pet to a deserving person, family, or facility. Sponsor part or all of a Joy of Koi Program pond installation – complete with rehomed koi – and give the gifts of love and recovery.

Professional photographers, amateurs, and legal copywrite holders are all welcome to participate in the High Alert Institute Nature Photo Donation Program. Sales of the images benefit the Institute and donors are eligible for tax deductions equivalent to the fair market value of their photos. Landscapes, seascapes, animals, flowers – all may be accepted – whether new or vintage  images. People may be included in the photo but only if unidentifiable (i.e., blurred figures at a distance).

Did you know that unused patents and copyrights can be donated to charity? Intellectual Property (IP) just sitting on a shelf will lose value as it becomes obsolete. The High Alert Institute IP Donation Program seeks to rescue stranded, technology-related IP with the potential for development into marketable products. Once accepted by the program, the owner/inventor is eligible for a tax deduction equivalent to the fair market value of the IP. The Institute receives the patent licensing fees or revenue from the sale of the IP to businesses, helping us to fund our mission. In turn, businesses are able to advance their markets and create jobs for less money than starting a project from scratch.

Disasters are defined as situations in which needs exceed or overwhelm available resources. Some disasters affect an entire community, while other disasters impact individuals and families. Crises of physical or psychological health can be very personal disasters.
The therapeutic value of pets during illness, trauma, and recovery is well established. And Koi fish may be well suited for people who are not able to provide verbal pet commands or physically care for pets like dogs and cats. Koi ponds are also a source of beauty and peace, providing an ideal setting for quiet reflection or meditation.
We are working to partner with pond installers and aquatic pet rescues/shelters to offer free or reduced-cost ponds with rehomed Koi fish to people seeking this type of pet therapy.

Disasters disrupt life and impact our sense of personal, family, and community safety. Survivors and responders alike often are not aware of the emotional, psychological or spiritual challenges that they may face from disaster onset through recovery. With two decades of experience training responders and communities to prepare for the behavioral health aspects of disasters, we will continue to provide education and a curated list of resources to groups or individuals.

Non-medical factors that impact overall health are termed Social Determinants of Health or SDoH. Noise pollution, poor air quality, and poor water quality are three environmental factors known to have a strong link to overall health. And the same environmental factors that impact humans impact their pets and other animals in their care. We continue to assist in advocacy, education, and technology development to mitigate the impact of SDoH on humans and animals alike.

Our efforts in shelter and rescue are the main focus of our environmental stewardship, reducing the environmental impact of non-native aquatic animals being dumped into public waterways. The High Alert Institute also assists innovators with the design, development, and evaluation of green and renewable energy technologies. Reducing the carbon footprint associated with disaster preparedness, response, and recovery furthers our continued mission to mitigate risk and improve resilience.

We partner with public and private organizations, sharing resources and fostering partnerships to improve disaster preparedness, response, and recovery, and mitigation.

The High Alert Institute team has over a century of combined research experience in medical, nursing, behavioral health, and disaster sciences. Our team provides support to researchers and technology developers through comprehensive literature searches and reviews, as well as failure mode database searches and adjudicated reviews.

When disaster strikes, most aquatic pet owners have limited options to secure the safety of their pets. Sheltering in place may not be possible if there is no power to provide aeration and “pet-friendly” shelters do not include ponds or aquariums. Our goal is to provide an option for aquatic pet owners in need of rescue and shelter for their finned friends.

Our goal is to share our two decades of disaster readiness experience with animal welfare organizations, shelters, caretakers, and pet owners, as they implement contingency  plans for natural and manmade disasters.

High Alert Institute



Emotional Intelligence: Building a Better, Stronger You

by | Sep 26, 2007

The newest catch phrase in human resource management and career development, it is “emotional intelligence”.  Commonly defined as the insight into ones own reaction to the work place environment as well as the people and events in that environment emotional intelligence is quickly becoming the newest way to say “be nice or leave”.


Fortunately, emotional intelligence encompasses far more than what most corporations realize.  Emotional intelligence has the ability, when properly applied, to provide not only great insight into ourselves but into our customers and our coworkers.  It is in fact, the key to greater success.


Emotional intelligence requires the same three step process as Instadecision (instinctual or instantaneous decision making):


  • Pattern recognition
  • Acknowledging framing bias
  • Heuristic Analysis


While pattern recognition and acknowledgement of the framing bias are the same in emotional intelligence as they are in any Instadecision process, the final step, heuristic analysis, is significantly different.  In a standard Instadecision process, heuristic analysis involves the exploration of oneself as a microcosm of the market or group of people being analyzed.  This is incredibly difficult when you yourself are the “group of people” being analyzed.


While it is difficult to walk a mile in some else’s moccasins and thus learn about them as the old adage would suggest, it is impossible to walk in one’s own moccasins as an observer while walking in one’s own moccasins as the observed and glean any meaningful information.  Or is it?


Bill Gates is credited with telling a high school graduating class that they should “find themselves” on their own time because it is not the job of an employer to pay them while they find themselves. Yet, the process of emotional intelligence demands just that, a deep understanding of what we do, why we do it and what is the emotional benefit that we gain from that action.  Those who are parents know that every often, a child, even a teenager and the occasional college student will misbehave in order to gain parental attention even when that attention is negative.  This behavior does not stop just because we enter the workforce.  It is not unusual for someone to behave in a socially or even corporately unacceptable fashion simply to gain attention, however negative, from coworkers or even the boss.


It is the insight on the individual employee’s part into the motivations for their actions that makes emotional intelligence both valuable and powerful as a human resource application of the Instadecision process.  It also lends to the individual employee’s and the organization’s “canteens” of resilience.  


Seven “Canteens” of Resilience:

Physical resilience is exactly as the name implies—it is the physical capacity to continue working in light of physical and even emotional stress. We enhance our physical resilience by maintaining our health and living a healthy lifestyle. Eating a balanced diet, both at home and at work; regular exercise; and adequate rest are essential to “filling” your canteen of physical resilience and maintaining balance.


Emotional resilience deals directly with what we feel and how we respond to it. The old saying “attitude counts” is never more true than when filling your canteen of emotional resilience. Loving and being loved, including loving yourself, recognizing the everyday joys of life, and ensuring that you have the opportunity for boundless joy and genuine happiness, fill your canteen with the sweet emotions that counterbalance the many unpleasant and at times even horrific scenes we all encounter when responding to disaster. On the other hand, if you have filled your emotional canteen with despair, selfloathing, angst and animus, then you will have nothing but bitter drags from which to drink when in the midst of stress or crisis.


Intellectual resilience is bolstered by the very act of learning. As we gain experience and knowledge, we slowly imprint new patterns that we may later use to compare and ultimately recognize as familiar situations and events that unfold during a disaster. The more of these patterns that we have in our intellectual canteen, the more quickly we can recognize and adapt to the ever-changing environment, thus bolstering our intellectual resilience.


Interpersonal resilience is bolstered through our relationships with those we hold dear: spouses and significant others; children and grandchildren; parents; relatives; friends; and co-workers. We fill our canteen of interpersonal resilience with memories and comforting mental images that carry us through our times of separation. These relationships also safeguard our lives and our emotions. Through these relationships we not only fill our canteens, but we also keep watch on each other.


Societal resilience comes from the ties that bind us to our neighbors and our communities. The old saying “no man is an island” does not only apply to relationships, but also to the place we each hold in a greater society. Large scale disasters test the cohesiveness of communities, while the small personal disasters test the metal of society. Our willingness to be responsible for not only ourselves but also a greater common good fills our canteens of societal resilience as we serve others in concert with like-minded people.


Tactical resilience grows through the application skills we have practiced in our day-to-day lives as we have moved through our careers and are that with which we fill our canteen of functional resilience. Like the patterns in our canteen of intellectual resilience, the skills of our tactical resilience are no different at times of stress and crisis than they are in the “good times.” We need only be able to access those skills more quickly and perform them more calmly.


Spiritual resilience is somewhat different because the canteen of spiritual resilience is not filled by what we believe, but rather by the fact that we do believe. Research in the area of resilience has shown that the very act of believing in an intelligence beyond ourselves, a higher purpose or higher power, bolsters our resilience, improves our function and increases our likelihood to master adversity.


Emotional intelligence is full dependant upon these seven canteens of resilience because emotional intelligence requires the ability to adapt and change. The ability to adapt and change requires that we have sufficient resilience to sustain our psyche and self esteem through the self exploration and change.  


Emotional Intelligence and the Corporation: 

The application of emotional intelligence within a corporation carries with it responsibilities for the corporation itself.  The corporation that institutes policies governed by principles of emotional intelligence essentially takes on the responsibility of guiding and nurturing employees to discover an modify not the behaviors that are corporately unacceptable but the means by which they gain the emotional satisfaction that causes them to take these actions.  Just as the parent of the child who misbehaved in order to obtain parental attention can only modify that behavior by providing parental attention as the reward for good behavior, corporations in the persons of their owners, leaders, managers, and supervisors must assist employees, under an emotional intelligence model, to seek positive reinforcement for positive action rather than negative reinforcement for negative actions.


This is not to say that an employee should be treated as a child, or that the employee is acting as a child, or that a corporation should take on the role of a parent or surrogate parent.  Quite to the contrary, in an emotional intelligence model, the corporation becomes a partner with the employee in the employee’s career advancement and the employee becomes a partner with the corporation in greater corporate success.


The insight gained by everyone in an emotional intelligence model is also translated to the employee’s home, family, in personal life.  By learning the action/reward system (pattern recognition) that governs their own automatic actions each individual takes ownership of their decision making process and thereby of their actions, interactions, and the outcome of all of the above.  Emotional intelligence holds the promise of greatly enriching the lives and the livelihoods of every member of an organization whether it is a corporation, small business, the community, a family, or whether it is the individual themselves.

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High Alert Institute

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Lake Wales, FL 33898
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